At Danish Collection Delhi (“we,” “our,”
or “us”), we strive to provide a smooth and reliable shipping
experience for our customers (“you” or “your”). This
Shipping Policy outlines important information regarding the shipping of
products purchased from our e-commerce store located at
www.danishcollectiondelhi.com. By placing an order with us, you agree to the
terms and conditions outlined in this policy.
Order Processing Time
1.1 Processing Time:
Once your order is successfully placed and payment is
confirmed, we will process your order within 5 business days. Please note that
business days exclude weekends and public holidays.
1.2 Order Verification:
In some cases, we may need to verify your order details,
such as address or payment information. This verification process may cause a
slight delay in processing your order. We appreciate your patience and
cooperation during this stage.
Shipping Methods and Delivery Time
2.1 Shipping Methods:
We offer various shipping methods to ensure timely delivery
of your products. The available shipping methods and carriers will be displayed
during the checkout process. The shipping cost may vary based on the selected
method and destination.
2.2 Delivery Time:
The estimated delivery time depends on the shipping method
chosen, your location, and factors beyond our control, such as customs
clearance processes. While we make every effort to ensure timely delivery,
please note that delivery times provided are estimates and not guaranteed.
Shipping Destinations
We currently offer shipping within India. However, please
note that there may be certain locations or addresses within the country/region
that are not serviceable due to logistical constraints. If your address is
located in an area where we cannot deliver, we will notify you and provide
possible alternatives if available.
Tracking Orders
4.1 Order Tracking:
Once your order has been shipped, we will provide you with a
tracking number and relevant tracking details. You can use this information to
track the progress of your shipment on the carrier’s website or through our
order tracking system.
4.2 Tracking Updates:
Please note that tracking information may take some time to
update after your order is shipped. Additionally, certain shipping methods may
have limited tracking capabilities, particularly for international shipments.
Customs and Import Duties
5.1 Customs Clearance:
For international orders, your package may be subject to
customs clearance procedures and inspections in the destination country. Any
additional customs fees, taxes, or import duties levied by the destination
country are the sole responsibility of the recipient. Please check with your
local customs office for more information on potential charges.
5.2 Customs Delays:
Customs procedures and inspections may cause delays beyond
our control. While we strive to provide accurate delivery estimates, we cannot
guarantee delivery times for international shipments due to potential customs delays.
Order Issues and Support
If you encounter any issues with your order, such as
non-delivery, damaged items, or incorrect products, please contact our customer
support team as soon as possible. We will investigate the matter and work
towards resolving the issue to your satisfaction.
Contact Information
If you have any questions or concerns regarding our Shipping
Policy, please contact us using the following details:
[info@danishcollectiondelhi.com]
[+91-9582700844]
We appreciate your understanding and cooperation in adhering
to the terms and conditions outlined in this Shipping Policy.